2025/02/28
About the PTEC Home Blood Pressure Monitoring Programme
The Primary Tech-Enhanced Care (PTEC) Home Blood Pressure (BP) Monitoring Programme aims to enable patients with high blood pressure to better manage their conditions in the comfort of their home, with the help of simple technology and teleconsultations from the polyclinic.
The PTEC Home Blood Pressure Monitoring Programme will benefit patients who want to better control their chronic conditions, but have busy lifestyles and/or are less ambulant. This programme is an impactful addition to our telemedicine services. It enhances the quality of care, educates and enriches the health of our patients. With PTEC, these patients can self-manage their conditions to prevent disease progression and avoid complications.
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The New Patient Care Journey
Patients enrolled under the PTEC Home Blood Pressure monitoring programme will measure their blood pressure at home using a Bluetooth-enabled blood pressure device. The blood pressure readings are automatically transmitted through the patient's mobile application to the respective polyclinic care team. This monitoring allows high or low blood pressure readings to be flagged up for further action by the care provider. In addition, patients will receive helpful reminders and notifications to take their blood pressure readings at least once a week, as well as receive care support when required.
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User Guides
Awareness video:
User guide videos:
How to install App and Pair Device
How to measure and share your BP reading
Frequently Asked Questions
What is the cost of this programme?
Singapore Citizens and PRs will enjoy a subsidised price of $6.30 per year for the programme, and a once-off price of $7.50 for a Bluetooth-enabled BP machine*. Your usual consultation, medication and lab tests will be charged separately.
*Terms and conditions apply. Please speak to your care team for more details.
Can I drop out of this programme halfway?
There will be no refund if you drop out of the programme, and you will need to return the subsidies* on the Bluetooth-enabled BP machine. We strongly encourage you to remain on this programme to better manage your condition
*Terms and conditions apply. Please speak to your care team for more details.
What can I do if the Health Discovery+ (HD+) app is not supported on my phone?
You should download the latest available operating system if you haven’t done so. You may do so by opening your phone Settings, selecting About Phone and tapping Check for Updates. If an update is available, an Update button will appear. Tap it to install and reboot your phone.
You may contact our IT support hotline at 6958 7998 if you have still have problems installing the app.
Are there other language options for the HD+ app?
There are currently two language options on the app – English and Mandarin. Other languages may be added later.
What to do if the app is not working?
If you are experiencing issues with the HD+ app, you can try the following:
- force quit the app and reopen it,
- restart your phone, or
- check for updates to the app.
If the app still does not work properly, you can contact our IT service support hotline at6958 7998.
What if my BP machine stops working?
You may try the following solutions:
- change batteries or make sure there's enough power,
- remove and put in the batteries, or
- restart the BP machine.
If the machine still does not work properly or if it is unable to pair with the mobile app, you can contact our IT service support hotline at 6958 7998.
Can I get a replacement if my BP machine is damaged? Do I still get the same rate if my machine is damaged and need to purchase a new one?
If your machine is still within the one-year warranty and the damage is not due to misuse, please contact our IT support hotline at 6958 7998.
Can I key in my BP readings instead of pairing my BP machine with the app?
Yes, you can manually key in your BP readings and they will be transmitted to the polyclinic. However, we encourage you to learn to pair your BP machine, as it is more convenient and accurate to let the readings sync with the app automatically via Bluetooth.
Do I need the Singpass mobile app?
We would encourage all patients to download and install this app for easy access to the HD+ app.
What if I do not have Singpass?
To continue on the PTEC Home BP Monitoring Programme, you will need to have a Singpass account, and have the Singpass app installed on your phone. Singpass is the trusted digital identity for Singapore citizens’ and residents' convenient and secure access to thousands of government and private sector services, online and in person. Please go to https://www.singpass.gov.sg/mainfor more information about Singpass.
I forgot my Singpass password. How do I reset it?
If you have set up your Singpass, you can reset your password online:
- Visit the Singpass Portal (https://www.singpass.gov.sg/spauth/login/loginpage)
- Select 'Services' on the top scroll bar
- Select 'Reset password' and enter your NRIC or FIN details, followed by your SMS One-Time Password
- Create your new Singpass password
If you require further assistance, please contact the Singpass Helpdesk at [emailprotected] or 6335 3533. The operating hours are from 8am to 8pm (Mondays to Fridays) and from 8am to 2pm (Saturdays) excluding Sundays and public holidays.
Apply Now
If you are interested in this programme, you can approach your doctor or nurse during your usual polyclinic visit. Your care team will advise whether this is suitable for you.
For more information about the PTEC Home Blood Pressure Monitoring Programme, please visit ; https://for.sg/bpmonitoring.
